01 // BUSINESS PROBLEM & STRATEGY
THE PROBLEM THAT NEEDED SOLVING
In regulatory compliance, LLM hallucinations are legal liabilities. Standard RAG forces answers even with weak context. Unacceptable for GST tax laws.
WHAT WAS ACTUALLY IMPLEMENTED
Built 'Failure-Aware' RAG. Doesn't just retrieve—audits itself. Abstention Gate refuses low-confidence queries. Faithfulness Verifier checks every claim against source before delivery.
02 // TECHNICAL IMPLEMENTATION & ARCHITECTURE
Breakthrough: deterministic refusal. Custom Confidence Scorer factors retriever agreement + term coverage. 1.0 faithfulness + HIGH confidence = delivery. Otherwise, graceful abstention.